What Reddit says about Samsung

“You've obviously discounted this but I've just bought a Samsung for 599 (down from 899) and 2 weeks in I think it's great, Samsung 3 year guarantee, integrates with smart things so it doesn't need another app, seems to clean my (very awkward) house really well. Got lost in all the Chinese brands, had a roomba and it was crap.”

“I would go with the cheap white Samsungs from Costco, do no touch the whirlpool basic models, just redesigned, absolutely garbage”

“I have Samsung and very pleased. No issues in 15 years I hear alot like LG for reliability. I don't recall LG when we purchased these so never compared.”

“I did a lot of reading about all three of these and Samsung seems to be the best so far. Now there's not a ton to compare it to but of the big three here the drying performance seems the best. And even people that don't generally like Samsung like this combo best. (The YouTube channel Ben's appliances for example doesn't like Samsung in general but likes this combo unit.) I think it also depends on how you like to do laundry. I like to throw a load in before bed once a day so I'm not opposed to it taking longer to wash and dry. Others like to have a laundry marathon and do 7 loads in one day and get it over with. I think they tend to hate a combo unit. Just depends on your needs.”

“Had the Samsung unit for over 12 months. Its been an game changer and we love it! Just make sure to clean the lint basket after every use for steady performance.”

“I've had the Samsung for about a year and love it. Got a 5 year insurance for peace of mind. Feel free to message if have specific questions”

“We have two of the Samsung Bespoke AI All-in-One units (got two units so we can run two loads at once). Have had them both for 1.5 years with no issues. Both have received regular software updates, though I can’t tell if anything changed with these updates. The door automatically opening when the unit is done has to be a top feature. Also like the auto-dispense detergent storage feature and the app connectivity, providing a push notification when the unit is done. After owning an all-in-one heat pump system, I could never go back to a separate washer and dryer setup. It’s so convenient putting the wash in during lunch and then having them ready to go after work, all without having to intervene. These are the only Samsung appliances I currently own. I have owned a samsung induction range in the past, and based on the amount of issues I had with it, I’m not sure I would ever buy another Samsung kitchen appliance. However, very happy with these washer/dryer units, surprisingly (the GE unit is just too ugly to own and the LG had horrible reviews, which is why I went with Samsung). Let me know if you have any specific questions about this Samsung unit.”

“I have the 120vac ge combo and I am not a big fan due to the way it gets clogged with lint. It’s disgusting. Watch videos on the lint issue. Also can’t run loads over night because it smells damp and half the times it has to be run a second dry cycle. Still cheaper than running the other one we got even if we have to run it a second dry cycle. You just have to be careful with how much you load it. My wife constantly puts too much in. We also have the 240vac Samsung combo and I love it. Especially the door popping open when it is done. Can do loads when going to bed and it doesn’t smell damp in the morning. We usually just use this one for comforters, towels, dog blankets/beds, anything on the bigger side. We use to have to flip our comforters inside out in the ge one and do like three dry cycles. If it weren’t for the lint issue we wouldn’t have bought the Samsung one. We had some issues with the ge and had to call out a service tech but it was about three weeks before they could come out and I could get the Samsung delivered in two days. I have to say it is awesome having two of these all in ones with a family and a dog. Feels like we are always running one of them. Just wish they made a 240vac heat pump one in the US and it had a better lint trap system than the GE.”

“I've got two Samsung Bespoke appliances, including this washer/dryer, after looking into them on the internet. Seems like the Bespoke line of Samsung appliances are really good compared to any of their other appliances. I love this thing and I love their Bespoke 4 door fridge as well. Never any issues with either one but I've only had them for a year. The biggest complaint I hear from people (that don't even have one) is that it takes a long time to complete a load. It's never an issue to me because I just regularly do the laundry and schedule it to be done in the evening. The pedestal drawer is nice to have as well, makes unloading laundry into a basket more comfortable without bending over too much. This thing is huge though, so be aware of that in case your laundry room is tight.”

“Same here. We have had 2 for a year and a half. We don’t even have use for a hamper anymore. Lights in one, darks in the other, everything is dry and clean in the morning. We are saving at least $50/month in just detergent alone. We used to buy a bottle weekly and now we go almost 2 months on 1.”

“I bought mine on his recommendation and so far (only been a year), I love it. Very convenient and the maintenance isn’t too bad.”

“Samsung smart things capable set. They wash quickly and notify me when the cycle is done”

“8yrs on our front load Samsungs. No problems”

“I just want to say im on year 6 of my samsung front load washer and dryer. No issues.”

“Just throwing out ideas - i remember something like the LG unit needing a few inches (4?) of clearance from the wall on each side for air flow. That may possibly affect drying performance. Not pretending to be an expert at all, I went with the samsung combo unit and remembered that detail since my space only allowed for 2 inches to the left and right. Hope you find the solution. I love the combo units and ventless technology.”

“We have the LG at a home in AZ. Perfect for 1-2 people & the heat pump works great. You have to understand that keeping the lint trap, and gusset around door impeccably clean at all times. Cotton items on ai come out initially feeling weirdly slightly damp from the heat pump drying, but are actually dry. Our technical clothes (workout, leggings) are perfectly dry. We also own the Samsung version (uses 240v & requires venting) in a humid northern home. Again, on ai it works great, and you have to be meticulous about cleaning the machine after every load. The only difference is the heat pump is better in arid, dry environments and the Samsung is better in the humid environment. If you have more than 1-2 people then you would need multiple machines. Love/obsessed with not “switching loads”, the efficiency with water & electricity. But people need to do their homework about these machines, understand their own household needs before buying either machine. Don’t buy either of these machines-If you are a lazy lint trap cleaner, usually overload a washing machine, don’t mind hanging around to switch loads, have a large household/renters, and have a gas line with vent to exterior, I would just buy a standard washer/dryer set.”

“Are your filters clean? I've got a Samsung like this and love it. But it's fussy about having filters cleaned every wash. Also run the self cleaning for the washer and dryer. Do smaller loads. I wash every 2nd day on the small load cycle and it takes 2 hours, and finish dry and warm.”

“The only time mine ever takes that long and it’s the Samsung version is when I’m washing blankets and sheets or if the machine is overloaded. If there’s an extra dry setting on yours you may want to try that.”

“Same. I don't get the Samsung hate. Mine have been workhorses. When my first set crapped out after 12 years of heavy use (large multigenerational household) I got Samsung again.”

“I had samsung at older house and were great. New house bought LG because of deal and we hate it. Buttons keep sinking in, poor finish, dryer vent doesnt fit proper and many other issues. They came and replaced dryer vent but still issues persist. Lost so many clothes getting stuck in dryer vent filter's sharp corner. I agree get what your heart says.”

“I’ve learned something over the last 5 years or so with appliances. Don’t come here asking, get what you’re comfortable with and like. I’ve had the dreaded Samsung appliances for 5 years now with no issues. People will pass out and die if you ask about Samsung. For every bad review there’s many more who are fine and just not complaining.”

“OMG you just said exactly how I feel as well. I have Samsung appliances and they are fine. My Samsung top load washer and dryer are solid. 7 years old with no issues. So is my Samsung microwave oven and stove. Solid reliable appliances. I take many opinions on here with a grain of salt especially because of the anonymity on here.”

“Crazy, I have Samsung since 2009 and no issues on either machine except for a belt.”

“Same! I have 10+ year old Samsung products going strong”

“Depending on when you need it, the best place to get them is Costco in store. Not the ones that there is one model of and you order it, but the ones that are in the store that you take out of the store that day with you. It's not there all the time. I got a Samsung large capacity washer and dryer last December for under $500 each at Costco. I think the same thingordered from Costco was about $900/each.”

“We've had the samsung washer/dryer combo for 14 years and haven't had a single issue with it. It still works a dream and if we ever do break it I'll definitely be buying another. We've also got the 16kg”

“Just my two cents, I own both the GE and the Samsung all on one so I could do twice the laundry lol. The samesung is my favorite because the cloths come out dry like a traditional dryer. It might just be the fact the door pops open when done letting out additional moisture but hey, the drum size is larger and I notice when washing king size suffs... Oh and I love the self clean feature that cleans the coils. Samsung issues (or future issues): The display is Android and im curious what happens if its no longer supported. The display is alway on while washing (I might not have found how to turn it off) but I question the longevity of the display always one While I do like the GE a few issues ive experienced are: Motor started practically screaming through the spin cycle 2 years in, after replacing it its fine for now. Every now and then after a spin cycle it gets stuck in load sensing and never drys the clothes I know that the cloths are supposed to come out feeling slightly "Humid" until it hist the air, I just dont like it. 4)Keeping the coils clean requires you to go above and beyond to maintain your machine.”

“I had the LG and Samsung Vented. LG since October 2020 It was in an ADU so not heavy use. This is the model before the heat pump version was released. It had to be repaired three times (only once under warranty). Purchased from Costco but they did not honor the extended warranty through the Citi Visa. In March 2026 the unit was deemed unrepairable and I'm now in the market for a replacement. To me it is not acceptable for a $2,000 laundry appliances to fail in 5 years. In another apartment I have the Samsung Bespoke Vented combo. Had it since summer 2025. It has been finicky - it had a faulty leak detection, but after a software update this has resolved. The wash and dry is excellent. I can't speak to long term durability but this unit is far superior to the LG. Now thinking of replacing the LG with a other Samsung, but the size is an issue. We had to get the unit upstairs and Samsung is much larger than the LG it is replacing. I also need a ventless model for the ADU, and I expect dryer performance to be worse. Whichever model you choose, get an extended warranty. All-in-one laundry is much less reliable than a separate system and not every repair shop knows how to service them.”

“I really like the Samsung Bespoke. Really quiet and uses very little energy. Takes up half as much room as have separate units. Only needs a regular 120v outlet. No venting needed also. Very simple.”

“My Samsung has been going strong for 4 years”

“Our Samsung washer lasted almost 10yrs before it started having issues on spin cycle. It still runs if we wash very light loads that dont get unbalanced inside but Im not mad tht it worked fine for 9yrs.”

“When I was ready to buy a new washer and dryer like you I couldn’t find any obvious choices at any price point. So I asked two people I know that have way too much money and aren’t afraid to spend it. One basically said he buys a new top of the line LG set every few years. That’s what we already had and we wanted to get out of the front-loader business because it just seemed to get dirty. His solution was to have his cleaning people follow some wild cleaning ritual pretty often and then just get rid of them every few years even if they were working fine. Then I asked a friend and she had recent purchased Electrolux ones for like $2500 each. But despite the cost a couple years later the washer still broke and she had a hard time finding someone to repair it so she was displeased to say the least. So she arrived at the same conclusion I did. Just but the cheapest ones you can live with and just assume you’ll be replacing them every few years. So I bought a higher level Samsung and so far so good but it’s only been a year or two. I’ll just replace them whenever something goes wrong and I won’t look back. Sure it’s BS but the sooner you just acknowledge that they are all crap the better off you’ll be.”

“The ventless heat pump units are great. I have the Samsung Bespoke. 120V. But you have to fill it 1/3, not 1/2 full. If you fill it 1/2 full, you’re overloading the dryer and clothes won’t come out dry. Because it’s both a washer and a dryer you have to fill it like the limiting factor which would be the dryer. Most people overfill them then complain. I don’t care how long a load because fill it every night and wake up to a warm load every morning. That’s what she said.”

“The Samsung Heat Pump Combo is awesome and highly reviewed just like all of their Bespoke line.”

“I saw videos on YouTube from a couple of people who specialize in home appliances and a lot recommend the all-in-one Samsung Bespoke washer dryer combo.”

“I got 2 of the Samsung bespoke all in ones. They take a little longer to dry, but not anything crazy. No problems with them. Actually love them since we don’t have to move clothes anymore and forget about them. Going on about a 1.5 years now.”

“Consumer Reports rates the Samsung best”

“LG’s mid tier stuff is works very well without going insane on price. Samsung is another reliable option. Both have great spin speed and smart features without being overcomplicated. Front load vs top load really depends on your space and habits. Front load saves a bit on water and is gentler but can get smelly if you leave the door closed. Top load is faster to load/unload though a bit rougher on clothes. One little hack install a little shelving unit above. It makes folding and sorting so much less painful.”

“My Samsung is still going strong after 13 years but the digital numbers on the dryer went long ago. I kinda guess the time now.”

“I have one of the new touchscreen Samsung washer dryer combos with the heat pump and it dries great. Never have had damp clothes. It also dries out the inside of the drum completely as it dries the clothes so no mold or mildew issues. They seem to have made a lot of progress in 9 years on this front.”

“Completely agree. I bought a set of Speed Queens back in 2020, they were very disappointing and the washer was the biggest POS appliance I have ever owned. The Samsung washer I picked up at Costco after dropping off the fairly new Speed Queen at the recycling center has been fine for the last 3 years and cleans much better. Appliances are junk, but are priced according. If I can get 5 years out a $500 washer, I would consider it to be a fair value.”

“They’re all shit in their own special way. You can find a million horror stories about every brand. I’ve personally had the worst experience with Maytag and the best experience with Samsung. Which is the polar opposite of the consensus in this sub. Pick one you don’t hate the look and feel of thats in your budget, and remember, more feature means more things that can break. Godspeed friend.”

“My Samsung W/D has been running flawlessly for a family of 5 since 2012. 0 repairs. It’s crazy how quickly they enshittified.”

“My appliance repair guy says, "if you look at the brand name and think, 'They make good TVs,' buy their TVs and not their refrigerators."”

“Everyone stocks a ton of Samsung but i've read and heard way too many horror stories. Few neighbors have used them and they've had nothing but issues. Everyone I've talked to close to me says the same thing, they've had horrible issues with Samsung.”

“No Samsung. For the love of goodness. LG if anything.”

“I wouldn't buy Samsung unless there was literally no other options to choose from. Their appliances are very unreliable. Personally I would consider the Frigidaire washer and dryer set, as they are inexpensive and have pretty good features for the price. Whether or not they will be reliable is beyond me, but they seem to have good reviews so far. (one person said the dryer has a design flaw that will cause it to not heat for 30 minutes if you open the door mid-cycle. I have no idea if this is true or not, but judging by the fact no one else reported the same problem, I kinda doubt it). Honestly all the other brands break down and have issues, but Maytag, Whirlpool, LG, and some Kenmore models seem to be among the better ones. We have a GE top loader right now, it's a bit finicky at times but honestly a pretty good machine so far. Buying used machines as another person pointed out may be a good idea as well.”

“Anything but Samsungs. They’re the worst of the worst. We just replace our Samsung washer with a speed queen and it’s a night and day difference. Just waiting on the Samsung dryer to die now”

“GE has been on the market longest and has the best reviews in this category. for all other laundry matters theyre very bad, but this one product theyre the best. That may however be due to the competition just being so far behind. none of these units have amazing reviews. Also; GE has a heat pump, which is why its so big, so it actually dries way better than condenser units. Though the Samsung unit can be vented i believe, whereas none of the other brands can. Samsung has really bad reviews tho overall”

“Not a long term appliance repairman (like a year), but I have too many new Samsungs to have control board issues and this GE combo requiring to completely take it apart to clean, since lint gets stuck inside. Not many issues with LG though, typically a $10 engine sensor on washers and thermal fuses on dryer”

“My biggest concern with reading about the Samsung one was how hard it was to get service on them if they have to warranty out. I found so many reviews talking about that and the limbo hell Samsung puts you in since they rely on third party techs compared LG and GE using their own. I see a lot of reviews talking about how good drying is, but it seems like most of them are written at the beginning when people get the machine. I don’t care about drying performance as long as they aren’t vastly different between them. I care about the longevity of the drying system itself”

“If you want neutral opinions watch Ben’s appliances and junk on YouTube.He generally dislikes Samsung due to quality issues.”

“He almost convinced me. Im scared that Samsung is only the best because there's not a a whole lot to compare it too, the bar is not very high Yet. But i keep reminding myself how I just got rid of 3major Samsung appliances because no repair man wants to touch them, they're too hard and finicky to work with”

“I’ve had the GE combo for a few months and it’s been amazing. Normal loads take two hours. Clothes are always dry. Clean the filters! Only thing I dislike is it uses more electricity than a traditional gas dryer. Duh! But it’s saving on gas. Cost is about $0.40 per load in SoCal including taxes and fees about $0.38 /kwh.”

“Not according to the geek squad or my former son in law who is an appliance repair man. They both said LG and Samsung are the worse needing repairs”

“So, this may be moot in your situation, but I present this: Spend an extra few hundred dollars now, buy a Speed Queen, use it for the next 15-20 years. Buy a GE or Whirlpool (Whirlpool, KitchenAid, Maytag, Amana, Jenn-Air, Consul), and spend a couple hundred on service calls every other year for the 5 or 6 years it works. Buy a LG or Samsung for even cheaper, and put it on the curb in three years. That's a generalization, of course, but it's fairly accurate. GE, Kenmore, Maytag...twenty years ago these were premium American made brands. This is no longer the case.”

“Thank you for the google ai response lol. Speak with any tech, and they will tell you, majority of their service calls are for Samsung and LG.”

“I agree that Samsung makes crap appliances, but pointing out that 2 of the 3 top selling brands get the most service calls is a fallacy in logic.”

“Is it possible to join in as well? Our Samsung just died the true death. Won’t even turn on.”

“If you are buying new, go with Speed Queen's TC5 for the washer and the DC5 for the dryer. Speed Queen has been owned by Alliance Laundry Systems since 1998, sells their washers and dryers to independent appliance retailers, and best of all, makes ONLY washers and dryers. Speed Queen washers and dryers are designed to last 25 YEARS if used 8 hours every day. All other modern washers and dryers are designed to last only 3 to 6 years. If you can't afford that, then go with an older Whirlpool direct drive (made from the 1980s until 2010-11). Any Maytag made after 2006 is not really a Maytag, but a higher end Whirlpool. Older Non-HE Maytag washers and dryers made in Newton Iowa are a good vintage alternative to all other modern washers and dryers. DO NOT buy any household appliances made by Samsung. From 2010 to 2017, my parents bought a Samsung front load washer and matching dryer, which quit working in June of 2017. The washer was already on its last legs by then. I told my parents to buy Speed Queen and that is what they have. The dryer had some overheating problems, but the washer has worked flawlessly since they got it. Whatever you get, be sure to leave the washer open when not in use so bacteria doesn't grow inside, which lead to a bad odor. Replace the inlet hoses every 5 years especially if they're made of rubber”

“These are solid. Maytag/Whirlpool/GE. Stay away from HE washers and Samsung and LG brands.”

“LG is actually the second most reliable brand behind speed queen (expensive) when it comes to appliance repair technicians ratings. I recently got an lg and it’s been great. I bought a set of Maytag washer and dryers in 2016 and had constant control board failures costing $250 each time. Replaced the washer after the third failure in 3 years. LG is essentially the best brand of sub $1,000 washing machines and dryers don’t really matter as much as they’re not as complicated as washers. Samsung is trash and LG is trash for every appliance except washers and dryers where they are actually one of the best.”

“We just bought the electrolux stacking machines, and so far, like them, I have a couple of rentals, and one has an Amana set and they are great and not new at all, no complaints. The guy that does all our repair type work on the rentals when I asked him what not to buy, he said he would never buy an LG appliance or a Samsung. He said he gets calls to repair them too often”

“When front load washer became a necessity in the 1990s because of evergy use requirements, frigidaire produced a direct drive front loader. Separate pump. No transmission. Simple design. Frigidaire was a part of white consolidated industries, and they owned Westinghouse. It was out of a retooled Westinghouse factory that the Frigidaire front loader washer and dryer emerged. All this is to say that they have a LONG history in the front loader industry. The name is different, but the history is the same. I bought an early generation Frigidaire front loading pair. The washer lasted 20 years, the dryer is still going. I had a 7 year old Samsung that died. Things aren't as they used to be, and I'm sure shortcuts have been made. Buy my next washer and dryer will be a Frigidaire or Electrolux.”

“I bought a Samsung lasted 5 years then now wont spin a load without getting unbalanced, takes 2 hours min 1 hour to wash a load of clothes. I had modern technology. It does not belong in a dishwasher or washing machine. They are making things so complicated. I dont want all my appliances talking to each other. I just want them to do their job. Do it well. And not break. That's it. I am about to buy a speed queen. I miss having an agitator. It will wear your clothes out is you stuff it to full of clothes. And if your water is hard and your detergent sucks stains wont come out. I use borax with what ever I use. I buy different detergents based on what smell im feeling that day at the grocery store. Teaspoon of baking soda will make the water alkaline, and you dont have to use a lot of soap, just fyi”

“1.) Never ever EVER get a Samsung appliance. Be it a washing machine, dryer, refrigerator, stove, or microwave. They're complete pieces of shit. They're not made to be repaired and they aren't built to last. 2.) Speed Queen is a commercial duty unit, usually seen at laundromats, hotels, apartment shared-use laundries, and other high-use facilities. They have decent wash quality, but their claim to fame is longevity and ease of repair. They're also good on utility usage. They will lack some features like internet integration. But do you really need your washer to send you a twitter or Facebook message saying your underoos are done?”

“repair bills that are so high you might as well just replace it. I had a Samsung oven go on me and there was one repair guy and he said, "I'm not even going out there. go buy a new one. the part is $700, and then my labor on top, and I like money, but I know what's wrong already." If I had the space for a speed queen top-loader? not even a question. yes front loaders save water but there is so much you *can't* do with a front loader if you're a bit of a laundry maven (spoiler alert: hi I'm a laundry maven)”

“I had an 8 year old Samsung and the motherboard died. Well guess what, they're not required to stock replacement parts longer than 7 years, so they don't. It should have been a simple fix but it was a giant piece of trash instead. I don't know what bells and whistles you have, but my SpeedQueen has every function that I think I could want. I still have a Samsung set in my second home and it's fine . . . I don't prefer the washing or options in either.”

“We replaced our Samsung with a stackable front loading SQ and it is not even a fair competition. SQ is in an entire different class. A lot of modern washers boast an XL capacity. However, SQ uses a smaller drum, which means it can use more water and can spin faster, resulting in cleaner and less damp laundry, which then reduces drying time. SQ gets clothes cleaner, faster. Can’t comment on durability as we’ve only had ours a few years. But as I understand it, SQ designs with repair rather than replacement in mind. Though to be honest, I’d probably still buy another SQ if I had to. It’s just a much better machine.”

“Perhaps a little overhyped. But I just left my SQ behind with a move into a new house. I already hate my Samsung washer and dryer. Everything is digital, sensors aren’t working, and why does it have to make music? I miss my Speed Queen.”

“In my 1996 whirlpool top loader, the rust around the dispenser mirrored rust in the actual line into the tub. Put bleach in, leaks straight out from under washer. Nonetheless, washer keeps going & I will keep it till it dies unrepairable. I got rid of Samsung & Bosch frontliaders to return to this old school gem and I love her very much”

“samsung is only good at 2 things, screens and flash storage/memory. any appliance made by them thats not just screen, processors, and storage, you may as well throw money in the dump”

“I've had my Samsungs for 10 years, but we have had to do repairs dozens of times. New belts, wheels, sensors. The washer now needs a new control arm, sounds like a F22 getting ready to take off when it's in the spin cycle, and sometimes doesn't drain completely. The dryer has to be run on the "Very Dry" setting to even get the clothes mostly dry. I cannot wait to get a new set. I will NEVER buy another Samsung appliance.”

“My condolences on buying Samsuck appliances.”

“We just replaced our Samsung (after only 5 years) for a T1 and W1. Worlds apart. I’m so happy. My wife insisted on Miele. I wanted a Bosch. But for the few hundred extra I would not hear it if anything would be off the coming years. I think Bosch would have been solid too. But these things are amazing.”

“Safely ignore this advice. LG appliances are garbage. On a similar level to Samsung.”

“Are Mieles pricey to repair? My spouse has had to fix our Samsung multiple times already due to its poor design. Usually my spouse will do the repairs but with a Miele would it need special repair service should anything break?”

“Maybe look into whether you can get a Miele appliance repaired in your area if needed. I'm also on a farm, and decided against buying a Miele appliance a few years ago because there's no possibility of getting a repair person if needed, which also means that the warranty coverage is meaningless (confirmed with the appliance store that sells Miele). Samsungs are pretty notorious for problems, pretty much any other brand is an upgrade IMO :)”

“I have a top load LG washer and a gas LG dryer with the door that opens two ways and they have been reliable for many years. I have a problem with their app being crappy (I have to use it to know when a load is done or there’s an error, because my laundry space is detached from the house, so no regular tone would be loud enough). When I was shopping to replace my Maytags the Samsung models felt cheap with thinner plastic and a big emphasis on “smart” features, yet even the hinges seemed like they wouldn’t last 90 days.”

“Appliance repairman I had diagnose my old washing machine highly recommended LG (or Speed Queen if you could afford it) and warned NEVER to get Samsung, as well as GE and Whirlpool. Needless to say I got an LG and love it so far.”

“If you're on a budget, I love my Amana HE washer (Model: NTW4516FW). It's simple but works great. It has an old school agitator and a deep wash option, made by Whirlpool in the USA, parts are cheap (I've never had to work on it in the last 5 years of hard use), and it has simple controls. It's called the Poor Mans Speed Queen. If you're not on a tight budget; you can't beat Speed Queen. Run, don't walk when you see Samsung or LG.”

“I just tried to get my Samsung washer fixed, it's 5 years old, and no one services it, it's all plastic. So that's $1200 for another washer. My dishwasher has had a number of problems, same age.”

“Yes, that was the issue with the Samsung front loader that died. I couldn't get the parts I wanted without going the used eBay route. Good old Planned Obsolesce.”

“My issue with Samsung isn’t as much with how bad their products suck, (which personally I’m not a fan of their appliances or TV’s) I like their cell phones. My issue is if an issue does happen, their customer service is horrendous, even compared to others that are also bad.”

“I would always get an LG over a Samsung or GE”

“I mean you could just look up the class action lawsuits against Samsung appliances...”

“LG front loaders are phenomenal at giving you that good fresh smelling clothes. I pre treat stains and I have never had as good of a wash with a whirlpool or Samsung as I have with the LG. I have a smart washer and it tells me when I need to go empty the washer into the dryer. If you keep the door of the washer open after every wash without fail, there is 0 mold or mildew. NEVER had a problem with smells etc! I recommend LG for washers and dryers! I also have a small pedestal washer for delicates or small loads! Good luck!”

“I got rid of my 2015 Samsung top load for a 2010 ish front load LG set, and I wish I had done it sooner. So much quieter and cleaner clothes”

“You should really check out this video on YouTube. It was really helpful. When it came to choosing which washer to buy. And he highly recommended LG. And said to stay away from Samsung, Whirlpool and couple others. https://youtu.be/7pvnk43V4z8?si=CVPx8lOnm2fmqjE3”

“Only speed queen, period.. lg + Samsung are garbage now.. of u have a 20 year old appliance, you are lucky, e or t failure within 2 years”

“I've had several of them. They do a wonderful job of washing almost anything, but the controls can be fragile. A single power surge can take out the main board meaning you replace the machine. The same thing goes for the dryers. At least, you can get parts for them unlike some Korean brands that shall go unmentioned (Samsung).”

“I second this. Don’t get Samsung. Replacing mine now because it collects scum and mold. Many others have the same experience.”

“Just don't get Samsung. Make sure you clean your filters.”

“Yep, scummy and needs torn apart every 7 months to deep clean.”

“Its such a mixed bag to get reviews. Some people will swear by LG, other by GE or Maytag or Miele. No one like samsung apparently.”

“No one is paying me for my reviews here. I've worked on all of those brands listed and dealt with tech support and warranty departments. Miele would be my second choice after Speed Queen. Maytag or Whirlpool would be my 3rd. GE, Bosch, Samsung and LG I would take a set of washer and dryer for free or buy dirt cheap but wouldn't pay retail for. GE does make good refrigerators and Bosch would be my first choice for dishwashers.”

“Avoid Samsung had one great parts zero.”

“Might be looking at a laundry center (washer and dryer all in one unit) Whirpool would be the best choice if going that route. Otherwise avoid front load washers due to additional maintenance vs top load washers. If you have older units I would recommend fixing them depending on what’s wrong. But I would need model numbers to make sure the parts are still available. Personal preference to avoid LG and Samsung but would highly recommend you getting a extension on the warranty since these appliances nowadays die sooner than later. Also check to see if your dryer and washer is 120v / gas / electric. Helps narrow down options.”

“Avoid Samsung like the plague. Seriously.”

“CR and Yale Appliance (a large servicing dealer) both say LG is about as good as it gets for reliability. Samsung is crap.”

“Dangerous and potentially fatal flaw in the Samsung 5.3 cu ft Bespoke AI Ventless All-in-One Washer Dryer Combo. I purchased this product 06/26/2024 and it was received and installed 07/03/2024. At first everything was fantastic, clothes came out clean and dry, I’d set a load before bedtime and we were easily able to keep on top of the laundry for a family of six. After about 6 months I noticed that the laundry was consistently damp at the end of a drying cycle. I followed the instructions on the Samsung support center to clean the heat exchange coils and make sure the lint trap and surrounding area were clean. That seemed to help for a couple loads and then the performance issues returned. I contacted Samsung and a service repairman was sent to look at it. He didn’t see anything wrong, and suggested washing the lint trap every few uses to prevent a buildup of fabric softener. The performance issues continued, and it was a huge disappointment to have spent $1,999.99 dollars on a piece of equipment that was having to be run multiple times just to get a dry load of laundry. It became difficult to stay on top of the laundry, and frustrating as the lower washer filter was continually becoming clogged with hair. Finally, out of desperation, seeking answers to this issue, fed up with soggy clothing and multiple runs that used MORE energy, and caused us to constantly be behind on the laundry, I turned to Reddit threads and Youtube. This washer/dryer combo is promoted as being ventless, a huge plus, because of no need to constantly clean an external vent, increasing our risk of a house fire. As a first responder family that was a relief. According to Consumer Affairs, “Dryers are responsible for approximately 13,820 fires annually.” I faithfully cleaned the lint trap every load and followed all the instructions provided by Samsung for continuing maintenance. What I found inside the back of my washer/dryer unit was shocking. After scouring Youtube I finally found an account that showed how to remove the lid and open the top of the lint chute, the chute that carries all the lint up to the trap where it can then be removed. The lint chute was almost completely filled with lint, there was a small hole through which air could get through. This obviously explained the poor performance issues with drying, but was shocking as it’s a huge fire hazard, and the only way to reach it is to take apart the washer/dryer. Attached is a photo of the pile of lint that I removed from the unit. Pencil for reference to HOW much lint was stuffed in there. Obviously there is a flaw in the design of the chute that carries the lint to the trap. This will be an ongoing issue, where to fully clean the unit I, as the consumer, have to take apart the washer/dryer to access the built up lint. This is a fatal flaw in this unit, one that I’m grateful to have found, but one that has the potential to cause house fires for the other consumers that have bought it. There is no way to clean the lint, and consumers have no knowledge of the build up unless, like me, they spent hours trying to find somebody on Youtube or Reddit that might know how I could fix my wet laundry. Do better Samsung. In 2023 there were 4,371 fire deaths. So far in 2025 there have been 1,240 home fire deaths. The NFPA reports that, “between 2016 and 2020, the United States experienced an annual average of 350,800 home structure fires.” My family is lucky to not be part of that statistic, you’d better hope that others who bought the same product have that same luck. I can't add photos on Reddit but the pile of lint that was recovered from the chute was over the size of a dinner plate, almost completely closing off the chute.”

“If your priority is reliability over hype, I’d lean away from Samsung despite the sleek design—too many long-term durability complaints for something you’ll depend on daily. Between GE Profile and LG/Whirlpool, I'd go for GE. Check this comparison review of 4 specific popular models: GE PFQ97HSPVDS, LG WM3555HWA, Midea and COMFEE”

“Hello, I escalated with Samsung, told them the only outcome I'd be happy with was a refund. They tried to tell me that they needed a tech to come look at it and confirm that the machine was defective. They then called back to let me know they don't actually have any techs in my area. I sent photos of the machine, they sent me a refund. I bought a new LG washer and dryer from Costco with the refund and had them haul the Samsung unit away.”

“I am reading comments for the BeSpoke Samsung to see how to fix the drying issue I am having. Not sure I would buy another. Cleaning the lint trap area seems like just a really bad design. I fear we may have to call Lowe’s about the additional warranty we purchased as clothes are not drying and there is a lot of condensation in the lint trap and its housing. I did just clean it out as best I could with brushes and a shop vac. Fingers crossed as I sit here and watch the damp load spin…”

“LG is crap. Samsung is crap…lots of brands are crap. I’ve owned far too many washer dryer units over the years, and I’m convinced that Speed Queen will be my next unit. They are expensive, but repair people say they hardly have to fix them. That’s good enough for me.”

“STAY AWAY from LG and Samsung appliances. Terrible customer service and the products don’t last.”

“Stay away from Samsung front loads...high fail rate!!! I would look at top load to.. without agitator is not gonna wash as well. If you can find anything like from a second hand place that doesn't have the "smart fill" that is energy star certified.. like anything in the last 10 years...they're better. I have a Amana set from 2013 that I fix when I have a problem...which has been 3 repairs in last 5 years... also I fix appliances and electronics for a living 😖”

“I tested appliances for nearly 30 years. While Samsung and LG seem to be favored brands, their reliability is terrible, parts are difficult to come by and expensive. If you just need something basic, buy Maytag. If you can afford it, buy Speed Queen. They are commercial, a bit more expensive, but will last for decades. I have mine since 1980. Aside from having them proactively serviced every few years, I’ve never had a single issue with the washer or the dryer”

“Just my two cents but skip the wifi. Set a timer on your phone or other device that would be interacting with the washer via wifi. Also, from conversations with a couple of appliance repair techs, stay away from LG and Samsung due to parts availability. Another consideration is to purchase it from a store that has inhouse repair personnel. I called one for my mother for a repair on her stove and their first question was "Where did you buy it?". They won't work on units from big box stores. May not apply where you live but something to look at.”

“Speed Queen are the best machines for your $. Built like a tank, great warranty. Only brand on the market that you can expect 10 to 20 years of solid work out of anymore. If you buy a Samsung get an expert repairman who speaks Korean.”

“Speed Queen. If too $$, LG front load. No Samsung and Maytag is now an overpriced Whirlpool and probably won’t last 3-4 years without breakdown. I just got out of the 5yr extended warranty by a week and need a new gearbox. Not covered by the fancy 10 year ‘commercial grade’ warranty. Go light on detergent. Don’t use and if you must, cut fabric softener 50/50 with water. Also use sparingly. Both will gum up these HE machines and your clothes.”

“Problem i found with LG. And more so with Samsung. Is that they discontinued replacement parts or dramatically changed them. Had a 6 month old dryer, and, they changed the main board connectors so that it couldn’t be used. Took 2 weeks of support trying to find one. They never did.”

“Stay away from Samsung, they have cost me a fortune on repairs over the years”

“Honestly I’d skip Samsung for washers/dryers. Lots of tech but way too many reliability complaints and expensive repairs. GE is a bit better but Speed Queen is pretty much the gold standard for reliability and longevity (they’re built like tanks and last 15+ years). Downside is they’re more expensive and don’t have all the fancy features but you rarely hear about major breakdowns. If that’s out of budget, Whirlpool and Maytag are also solid choices. Easier to get parts and service, and they generally hold up well for 8-10 years if you stick to their basic models. Front loaders usually clean better and are gentler on clothes, but good top loaders like GE or Whirlpool are still a safe bet. This list has some decent options from other brands as well.”

“I am looking for the best brand as well, I can agree with sales lady do NOT get Samsung - awful!! Gas Dryer just went and it wasn't even 5 years old. I would never get a front loader washer again either- unless you want to clean it like crazy because of mold issues- stick with a top loader washer.”

“Speed Queen, Bosch, Maytag Commercial, Whirlpool (Whirlpool more for the fact they're easy to fix and get parts more than reliability). Samsung is probably the worse, made in China, really flimsy construction to keep shipping down parts are hard to get, and expensive when you can find them. Asian brands (and GE is now one of them, part of Haier) have really poor parts availability, they're motto is to "replace" rather than fix.”

“absolutely. Samsung and LG breakdown all the time. Last two or three years.”

“My wife really wanted the Samsung washer and dryer because they look FuTuRiStIc but they are ass. Washer leaks and smells, and dryer never dries fully from 1 cycle.”

“Don’t buy a Samsung. Watch YouTube videos buy Ben’s appliances and junk”

“If you have the money to spend, I'd check out the Speed Queen TV2000WN top load. Built similar to the older Whirlpool direct drives, manual timer and all. Samsung appliances are garbage.”

“The house I bought in 2008 and kept as a rental has (still) all LG appliance. The house I built in 2014 has a house full of broken or half broken Samsung appliances. The choice is clear”

“Samsung is one of the worst brands to buy when it comes to washers? How do I know? Because I have one and ever since I purchased it, it has been giving me issues. Don’t waste your money on any Samsung washers”

“Do not buy Samsung. Latest one year and then I was in a 3 month long saga trying to get it repaired in warranty. Really don’t do it. The biggest waste.”

“It wasn't my choice. It came with the house. I know to avoid Samsung appliances. I'm looking for information on better options that will last. Any suggestions?”

“Samsuck and GE are terrible brands, would not recommend either of them. LG makes good laundry, is who I would recommend 🤷”

“Samsung is trash. The sales can be so tempting. Don’t do it.”

“I really like the Frigidaire top load washer (haven't tried the dryer, although they are all pretty much the same), and I've heard LG makes pretty good laundry machines too. Kenmore will probably be similar to the Frigidaire or LG, depending on what model you get. For front loaders specifically, I've heard good things about Electrolux. Everyone here always says to get Speed Queen, and yes, they are built well, but they are priced above what a lot of people are willing/able to pay. Ones to stay away from are Samsung, GE, and Whirlpool built brands including Maytag, Amana, Roper (those being exceptionally cheap and nasty).”

“Anything but Samsung”

“Just avoid Samsung. I’d look for a sale and/or try a scratch and dent store (Best Buy). I’ve been happy with the really basic whirlpool or even Amana which you can get dirt cheap. For a step up I’d say LG front loader (or even top loader). Don’t be afraid to mix and match.. a dryer just dries clothes. So if you want to splurge get a nice washing machine and the cheapest dryer they’ve got. Everyone here is gonna say speed queen and I doubt you’d be disappointed but it’s probably overkill. They’re loud and water hogs. If you’re ok with that go for it.. but don’t buy the matching dryer, it’s over $1000 and it won’t dry your clothes any better than a $400 amana.”

“Had major Samsung trauma, so I wanted something I wouldn’t have to worry about. Splurged on a Speed Queen and it is the best money I’ve ever spent! I bought the smallest tub, but was told I can fill it all the way to the brim, and I do. No balance issues and I have not noticed any excess noise. I have read (not sure of the accuracy), that driers are all relatively the same, and that brand doesn’t matter as much. It’s washers where it really matters.”

“Hand up for Electrolux. Our washer/dryer set lasted over 15 years with our very large household (8 total). Really only had 1 tech visit about 10 years in to fix a dryer broken control panel. The tech found a loose connection to the panel, reconnected it and it got working!We decided to replace them as the dryer started making weird noises and the clothes drying became uneven. We got Samsung set as it had a number of cool new features. We regret not getting another Electrolux set. The Samsung hasn’t broken down yet, but the drying performance is uneven, and a lot of new bells and whistles now seem useless.”

“Only people who have problems with appliances talk about appliances. I have never required a single service call in the 10 years Ive lived by myself on any appliance, and as far as I can remember we have never required a service call on any appliance at my parents house either. We have a tech every two years come out and clean out coils, vents, filters, etc., and every time we moved we always just conveyed the appliances so granted it hasnt been the same set for 30 years. There are reasons to buy one brand over another, ie GE uses a mold-proof material for their gaskets on the front loaders. Huge reason to pick it over Samsung or LG if you cant leave the washer door open. The price you pay for a Speed Queen is not worth the longevity it might provide. Not only do you spend more in water and replacing clothes, but the main line brands laating half or even 1/4 as long comes out significantly cheaper than the SQ”

“We wash our king size bedding all the time. I don't buy clothes often so I don't know if it beats the hell out of them or not but they have said that forever about top load machines with regular agitators. I know my clothes are cleaner then they were in the craptastic Samsung front loader machine we had that constantly broke down.”

“Its simply worst brand easily”

“I had a Samsung tv and a Samsung phone and both were pieces of shit I will never buy another Samsung anything”

“I have had a lot of Samsung TVs/phones, my current house came with the washer and dryer. I've been able to repair the dryer myself a couple times but the washer just went and Id never buy a Samsung appliance.”

“Mine was too until yesterday. They are apparently so bad to service, nobody in my area will even work on them except one guy.”

“Samsung is awful”

“I had a Samsung where the bearings went about a month after the extended warranty expired. When the engineer checked he showed me the log he pull off the machine which showed it had been overloaded a few times. The machine doesn’t warn you it’s being overloaded, just quietly logs it to protect the manufacturer against warranty claims. Last piece of Samsung kit I bought.”

“Avoid Samsung like the plague. Nearly every Samsung appliance I have owned has conveniently broke shortly after the manufacturer warranty. Also Samsung customer service is abysmal. We gifted our LG front loader over 10 years ago to my MIL when we moved out of state and it STILL surpassed our Samsung front loader which was newer and just died. We replaced it last week with an LG WT7900HWA top loader bc we have lots of littles + dogs (and I wanted the steam cycle) from Costco as their price includes haul away and installation and so far, so good!”

“Obviously samsung sucks. Dies 1 day out of warranty”

“Second this! Samsung is really crappy appliance wise and are built to break.”

“I bought a Samsung clothes washer a few years ago. It lasted about a year until the drum counterweight bolts sheered under excessive load and boom!!!”

“I sent a 4 year old washer to the dump because it would have cost the same to replace it as it would to repair it. So no, not a generalization, personal experience.”

“I’ve had the Samsung powerbot cleaning daily in my home for 3 years now. My honest opinion of it is that as a vacuum, it’s fantastic. It has the same dirt lifting power as any normal size. The Navigation is good, not great. It rarely gets lost anymore because of its mapping system but it does get stuck in some stupid places. It doesn’t have sensors that can judge its height for clearance or what’s behind it, as a result it rubs, bangs and bumps into the trim and furniture. We have dogs and cats- they took no issue to it after about a week or so. They now seem to enjoy laying in its path and watching it as it goes around them, this makes me worry because their tails could get caught up in it potentially. I’ve heard the new roombas have much improved navigation and there’s a lot of good competitors. I went for a premium model and wasn’t disappointed.”

“LG or Samsung”

“Best to worst laundry centers: 1: LG 2: Bosch 3: miele 4: Electrolux 5: Speed Queen 6: old school frigidaire 7: whirlpool 8: GE (op's pic) 9: Modern Frigidaire”

“Bespoke - great samsung appliance No bespoke - beware”

“If you have good Samsung service in your area go for it. Costco doesn't service the appliances it sells.”

“As someone who has spent a lot of time studying this topic, I can provide some general feedback: many people love this product, along with SKUs from competitive products such as SS and LG because they solve a few key needs: 1) saves space in the laundry room, 2) they no longer have to transfer loads. However, dry performance and reliability issues are major issues with these machines for a few reasons - most dryer capacity is 20-30% higher than washers so there is more room to tumble clothes and therefore, the clothes are less likely to be wrinkled and dry faster. Further, while I'm not an engineer, I understand that these machines (Profiles) have a flaw in the filter design such that lint can bypass it leading to reliability issues over time. There have been proposed fixes on youtube, where the filter is modified but I'm unsure whether that addresses the issue. So, while some consumers love it (especially immediately after purchase), others are unhappy with the performance and reliability over time, especially given the very high price tag and claims around cycle time.”

“We just got an LG about a month ago and like it. The hamper easy open door is kinda gimmicky and the washing machine sounds different compared to the Samsung that I had but it’s solid. I saw a review video where LGs have pretty good reliability.”

“Does the new vented Samsung wash combo have to be cleaned as meticulously as the ventless versions of the combo? I actually have the ventless LG. I’ve had it for one and a half years and so far I’ve had no problem with it. But I am meticulous about keeping the lint filters clean, including washing and scrubbing the removable filters fairly regularly. I initially bought the GE ventless, but it was a pain to keep that lint filter clean so I traded it for the LG. I’ve been thinking about getting a combo for my kids upstairs as they rarely remember to move the clothes. But my concern is that kids would struggle to remember to keep the filters as clean as I do. I’ve been thinking about getting them a Samsung vented combo, but I’m not seeing any reviews about what the upkeep is compared to the ventless. I also like that if the Samsung vented works well but we need to double the combo capacity, I can put the matching Samsung ventless combo in the washing machine’s space Granted with the vented dyers, not cleaning the dryer vent is a fire hazard. But I get the dryer vents in the house cleaned fairly regularly to prevent those issues. The thing about standard vented dryers is that the components are pretty simple, with inexpensive coils and belts being the items that need to be replaced most often. I just don’t know if the Samsung ventless shares those characteristics, including having a fairly simple venting system that doesn’t require you to regularly take extraordinary measures to get it really clean.”

“Some additional insight. LG and Samsung washers are affected by power quality from the utility. They also seem to not do well in older houses on shared circuits, or systems with impeded neutral/ground path. On new houses, properly wired, GF breakers don't nuisance trip like GF receptacles. Ive wired over 20 custom houses for a builder that provides warranty assistance on appliances for the length of the warranty period and I've swapped only a handful of microwaves. When technicians don't work on certain brands, it's been my experience that it's usually because that manufacturer requires the repair man be certified to do so. Most guys would comply with that requirement to protect the warranty of the machine for the sake of owner, and themselves. Also, most tradesmen these days don't ply their respective trades for a living, they earn a paycheck for a living. A lot may not know how to properly fix more advanced machines, so call-back rates are high, ensuring margins are low, or non existent. One thing I know for sure, Samsung and LG are great at electronics. South Koreans are far better at manufacturing than the US, across the board. If there are inferior parts in their machines, it's probably because an American company was involved somewhere along the way.”

“I'd recommend Miele. We have a Samsung washer-dryer, the drying function isn't great - which is why we got a separate Miele dryer - but it washes alright and has been going strong for 9 years. My main issue with it is that it frequently gets a bit mouldy smelling despite keeping the door open and doing the sanitation cycles. We have to use sterilising tablets in the wash to help with the smell. My parents have had Miele washers and dryers for 30 years and they're excellent work horses and repairable.”

“Ok, i guess i'm at the right placeDon't post here, but saw the discussion, and i also would like info!So, i would start by saying that i'm an engineer in HVAC, and know about heat pumpsThey suck! More than that, i got a GE combo and i can't b more pissed at that posnow i'm ready for a change, that's why i'm interested in your feedbackI'll never buy another GE, but i'm looking at LG and Samsungfront loaders only, with 220 vented dryeri could tell you a lot about the GE combo, but i saw that most o you know the issuesmy biggest one was the filter .... awefull design, let lint get into the heat exchanger core!secondly, it shakes enough to crack the joints in the wallSome o you have great comments here, and i understand why repair shops might opinebut i also feel that some are paid informants working for a specific brand ... some anywayyet there are many good and honest posts and that helps tremendouslySo, i'll come back, to see what other suggestions are newi don't really know how to use this site, but i'll try to get it rightThanks, all you commentors”

“Samsung has machines with similar Direct Drive. Had one since 2014 until early this year. Heavy on power consumption though.”

“I bought my Samsung front loader in 2012 and it was a used one from a rent to own company and here we are in 2026 and I have yet to have an electrical issue I had to replace the gasket only because a shoestring got caught in the door and made a divot and I replaced the heating element and tunnel on the dryer. That's it”