What Reddit says about Eufy

“If I can make a suggestion, as you are dealing with a ton of hair, I would recommend a Dreame or Xaomi robot vacuum, and upgrading them the compatible tricut brush. The hair puts a ton of strain on the robot vacuum motor, and the tricut brush literally cuts the hair as it spins so it can easily be sucked up. If you aren't prepared to get an expensive commercial grade robot vacuum, I would recommend getting two robot vacuums to ease the load and to provide backup in case one fails. If you had two Eufy L60 SES models for example, with each robot only being responsible for 1/2 the building each then there is a higher chance of both units surviving long term. I've seen multiple non commercial grade robot vacuums in salons, rental storage facilities, and offices with each robot in charge of a limited amount of space.”

“Cool thanks for the recommendation. Thats one of the reasons I picked up the Eufy L60 SES cause of that base with the hair cutting blade, which works fantastic, I think like you said though having just the 1 running almost all day just to cover the majority of the building might be too much for it. I have thought about picking up another L60 SES for the opposite side of the building to share the load. Luckily I do have another L60 at home that I was able to swap out for the one having the wheel problem until I get that solved. And I hope the wheel problem is just a fluke and not a common issue I run into with the L60's because I really do like that model.”

“I have the eufy 11 max. Just a dumb bumper but I love it. Brand new was $150. Have a dog and go to the beach often. Bin is full of hair and sand every day. Walking barefoot on the tile is smooth as butter”

“Well said. I really like my e28. I think we are in a bit of a transition phase when it comes to mopping functionality as I believe we will see more and more brands adopt roller mops as the standard and it will get better and better in time (as well as AI becoming more and more powerful meaning obstacle avoidance will keep progressing rapidly.) And for that reason I think the e25 is a great pick as it’s a mid range unit with modern features that you’re not having to pay top dollar for a flagship that’s features will be old news in just a couple years.”

“Roller mop robots will generally offer much better mopping than spinning mop robots, but you'd need to take care of them more. The lowest-hassle roller mop robots I can think of are the Dreame Aqua 10 Pro Track, the MOVA Z50 Ultra, and the Narwal Flow. However, only the Dreame Aqua 10 Pro Track and the MOVA Z50 Ultra are in the international market. In the US, I'd look for the Eufy E25/E28, which has pretty good obstacle avoidance like the Eufy S1 Pro. For spinning mops, Dreame, Mova, and Narwal excel in obstacle avoidance. I think the newer models from these brands allow you to clean areas that the robot had to miss when it finishes the rest of the home before, because kids and toys were there earlier.”

“Vacuum wars is the real deal, pretty sure I watch every video (nerd alert). They also have a video for every vacuum that compares it to others in its range. So I recommend checking them out based on your specific home and wants. Imo eufy has the best obstacle avoidance at the moment especially on the s1 pro, it's amazing. I would recommend the eufy s1 pro or the e25 (e28 if you also wanted a portable carpet cleaner). Roller mop is a game changer and far superior, if buying new don't get one with spinning pads. Edit: I personally own the eufy s1 and the eufy x10. Love them both and wouldn't hesitate to buy them again. Most hard floors with some large rugs in my home.”

“Eufy S3 never blocks”

“Honestly ,the eufy s2 is probably exactly what you're looking for .I had the exact same complaints as you hated dealing with grossmop pads and cutting hair off the rollers every week.Tge s2's brush design completely solved the hair wrap issue for me and the base station handles all the dirty work like washing the mops drying them and emptying.I just fill the water tank maybe twice a month and ignore it the rest of the time.It's easily the most hands-off robot vaccum I have used.”

“My Eufy C10 is super low maintenance (but it’s also vacuum only). I change the bag maybe once every two months and the roller and brushes as needed (every few months). My Dreame x40 Ultra is really low maintenance. The most often thing I do I change the clean and waste water tanks (once a week). I also wipe the sensors at the same time.”

“Have an 11s also, works really well”

“I have a eufy 11s. It works. It grabs cords but eventually you move those out of the way and once every 6 months it picks up more shit but I've seen it pick up more after I vacuumed. Also just less dust in the house is nice.”

“Amazon often has good discounts. I stacked two discounts and got £90 off of the normally £299 G10 hybrid - we have moved our existing 30C upstairs. One thing I have noticed though, we have a small floor plan but tall house (townhouse) so the random bumping around generallly covers everywhere we need to, but the new G10 has a somewhat smart mode where it can go up and down in lines. I know the higher end ones have Lidar etc and I think that would be sensible if you have a big floor area. I just wasn’t ready to spend £500 given that it is the third vacuum we have in the house!”

“Consumer Reports likes the Eufy Robotic Vac. It's like $200 or less, has good battery life and does a great job on wood floors and low pile carpets. I have one and love it”

“Eufy 15C max is quite good. It’s got £80 off today on the website and probably amazon too inexpensive great software / iOS + android compatibility great connectivity with Alexa and others slick design 3 suctions modes - 2000Pa”

“I have a Eufi from wal mart, nothing special. It’s lasted 18 months and has done a pretty good job. It’s the only one I’ve ever owned so I couldn’t compare it to anything. I have 2 large dogs as well. I will say that if it hasn’t run for a day, then it’s obvious with the dog hair everywhere. It was worth the money ten times over”

“We replaced our super old Roomba earlier this year, and I was tempted to get one of the very fancy, highly recommended Roborocks, but ended up getting a Eufy on sale for $50. Zero regrets. It does great on all the fine dust and hair from our two large dogs, replacement parts are cheap and easy to find, and it’s incredibly quiet. No app or really any smart features - has a remote, but mostly just tap it on. I don’t see myself ever paying anything in the Roborock range with how well this does”

“Echoing Eufy. I've had mine for 5 years and run it 2x a week (kitchen, living room, bedroom). I have had to replace the battery ($25 on eBay for one that lasts longer) once. I don't have dogs though, the closest comparison is my 2 cats shed a lot but I understand that's noootttt the same lol.”

“Eufy L60 with Self-Empty Station It’s my third Eufy. I wouldn’t go so far as to say it’s BIFL as anything with a rechargeable battery is going to require replacement batteries. They come with replacement rollers and side brushes, which is a wearable part. You’ll also need their proprietary bags for the docking station. Is it worth it? For me in a 2500 sqft home with two short haired big dogs, yes. This particular model has a programmable app where you can set no-go areas and prioritize cleaning order by room. You can schedule cleaning cycles for when you’re not home or sleeping.”

“I have a dog, cat and a wife with long hair that conspired to clog and tangle the roller in every vacuum. Then I bought a Eufy self-clean robovac with roller hair-cutting feature and now peace reigns in my house.”

“The Eufy x8 pro self cleans. It does a great job of my wife’s hair! I check it occasionally and sometimes have to remove a couple of hairs with the included hand tool”

“My girlfriend has hair averaging half her body length, and she sheds like a husky. Eufy X8 Pro SES has handled it like a champ. Not perfect, but I rarely have to get in there and clean it.”

“Main downside is : it's a basic robot. Only have a lidar, no camera for obstacle avoidance. The hair cutting works great, but there will be hair on the extremities, you will have to remove a few hairs every week. I have the mop version, it helps a bit, but it's not scrubbing the floor, so you will have to do it some times also. For the price it's a good robot, I like it”

“Eufy L60 SES!!!!!!! It returns after cleaning and cutting the hairs off the rolling brush and sucks the whole mess into the bag you don’t have to think about it ever except once in a blue moon to change the bag. So so so easy.”

“I really like my Eufy S1 pro. I have it vacuum every day and mop every other day. Only have to change the dust bag every couple of months and water once a week.”

“We have one too it’s great and currently on sale. The s2 looks like it’s just released with a few upgrades including dramatically increased suction….might upgrade and move s1 to secondary location.”

“I wasn't going to comment but your question stuck in the back of my mind so I thought I might contribute. I have 7 robot vacuums in my busy household, of various brands, and another 7 Scooba floor-scrubbing robots that are a defunct iRobot product, and have no reason to contradict the advice here - Roborock and Eufy are both solid performers. I would only add two things. The first is that I haven't really touched iRobot except for the second-hand Scoobas but they do finally seem to be offering uniquely useful products atm. It's latest vacuum-only, for instance, compresses the waste in the dustbin to increase the time between empties. The second is that I've had good success splitting the money between a smart vacuum/mop that recognises cables, sets a rational course for cleaning etc, and an absolutely dumb AF one that hurtles around for hours until its battery runs out. The latter encourages the family not to leave crap all over the floor, vacuums for far longer than any cleaner would and thus picks up a lot more dust despite typically slightly weaker suction. These things have no map, no idea where it is and will either flee screaming from a pile of cables or try to hump it to death. You can set a schedule then delete the app. They're also good for quick cleanups. The smarter ones will go through a sort of Chinese tea ceremony of preparing their pads and achieving perfect positioning whereas the cheapo boys barrel into the room like a redneck riding a pig and just get the job done.”

“Mine is the Eufy X8 Pro with Self Emptying Station. Runs daily, and keeps the dog hair out of the rugs.”

“I wouldn’t call it the absolute best, but the Eufy X10 has everything I need for an incredible price!!”

“We have three long hair Persian Cats and bought the Eufy E28. It’s been great and the hair doesn’t get all tangled in it like it did with our oldshark robot.”

“Recently got the Eufy Omni C20 (our first robo-vac) and have been pleasantly surprised with the results. It has vac and mop functions and does a decent enough job.”

“Eufy 11s Works great and the random motion is more efficient than programmed maps.”

“Eufy E20, because it’s a $1300 three-in-one that was $500 from Bunnings. It’s not perfect but it’s pretty good. It has Lidar, great app support where you can map out different rooms, and being able to pull out the handheld vac is more useful than I expected.”

“I've been using a Eufy e25 for the last 3 weeks now. It's been running really well without any issues. It uses the dual brush anti tangle design that the Dreame use. I like that for around 500$ it has a roller mop and the anti tangle design. I inspected everything on it last night and there were no hair tangles or anything on it that would have happened quite easily on my older roborock s7 max ultra with my wifes hair. People are also recommending the Dreame x50 or x60 of which I would say to also go for.”

“20 inch long hair, and also recommend eufy e25. The dual brush really makes a difference.”

“Eufy S1 pro in our house with 3 dogs and 2 kids. Thing is insane”

“Eufy S1 Pro. It's just amazing and has some essential features that very few other models have - making ozone in water tank (killing all bacterias, so you don't need to buy distilled water and even disinfects floors, dirty water tank doesn't smell afterwards). Rolling mop is the only moping solution I'd ever consider (no dirt pushing, always clean mop). Before I got it I was worried about long hair tangling, but it doesn't tangle at all. Much more compact base than most of other units. The only thing I'd like it to have is direct water in/out connection to house sewage, but it's really not that important due to ozone.”

“Eufy S1 Pro. I have cats, messy teens with long hair, complex mapping inside of rooms, junk piles of miscellaneous kids stuff/cords, and different height insets under floor cabinets. It handles them all. Carpet, hardwood floors, linoleum, and a rug/runner on top of hardwood in front of my front door. It transitions well between mopping hard surfaces to vacuum only on the rugs. Only downside is that it can't move open doors to clean being them, which no robot vac can in the current generation.”

“Eufy s1 pro is doing a great job in general for us. However, it switches to vacuum mode when approaching carpet so that it cannot mop close to the door mat where we tend to kick off the dirty shoes. So that area needs a manual mopping. I tried moving the door mat but it still has memory of it being there and won’t mop. Otherwise, it’s doing a great job on both hardwood and carpet. Noise level is very reasonable. Obstacle avoidance is excellent.”

“Our Eufy S1 Pro does all that quite well.”

“Yep this is sadly true. Dreame, roborock, and Narwal don’t have good customer service compared to Eufy and Xiaomi (if this brand is available). It seems iRobot is also struggling with customer service so I’d recommend buying robots from an authorized retailer like Costco for easier customer service if you need to return it if it’s defective.”

“Eufy E25, Ecovacs Deebot T80, or Mova Z50.”

“Just bought the Eufy E25 and the cleaning is does is exceptional. Was recommended by a friend who had a previous model of eufy and he said the support was exceptional too. The deep clean the E25 does is really something.”

“Probably eufy e25 via eufy app give £150 discount plus £60 bonus accessories (£849 reduced to £699)”

“Ordered eufy X10 Pro Omni Robot Vacuum Cleaner with Mop from Amazon (Europe). Good reviews. Awaiting delivery.”

“Stay away from these no-name brands. Stick with Roborock, Dreame, Eufy, Irobot, and Shark. Roborock Q5 is a great deal at the moment. The no-name brands are almost always worse in functionality, much harder to get spare brushes and filters for, impossible to get other parts for etc.”

“Both Roomba and Shark are years behind the market leaders in almost every single aspect. Try looking at Roborock, Dreame or Eufy.”

“I have the Eufy L60ses in my basement which is usually the worst for dog hair here, and, so far, that blade in the base seems to be working great.”

“We have an eufy S1 pro and it’s a fantastic robot. Never had any issues. As we only have wooden floors, it’s perfect.”

“Skip the S1 and go for an E28 or E25 if you want something from Eufy. They have the same great mopping, but much better vacuuming, detangling, and corner cleaning. Or you can wait for the S2 that will likely be out sometime in the next 6 months. I have the E28 and am very happy with it.”

“I've had 3 Eufy robots. The only one which has been a problem was the second one (g35) but Eufy made it right with a replacement snd excellent support; it still works. The other two have been great (the ultra-budget 11s was still working well after 5 years when I gave it away last fall, and we are currently in month 7 with an Omni c20 and very happy with it!). That's a small sample, but they have earned brand loyalty from us.”

“We are absolutely obsessed with our Eufy S1 Pro. Had it for a year+. if you are mostly focused on hardwoods and low pile, it’s a total game changer.”

“Eufy E25 is the definitely the best right now with mop”

“Seconding the Eufy S1. All hardwood floors here, but the mapping, vacuuming and mopping are all excellent. Also like the ease of maintenance with the very clear diagrams and tutorials built in.”

“This, S1 pro is your way to go”

“Eufy Omni S2, it’s the new flagship eufy and it seems budget isn’t a problem - I have a Eufy Omni S1 pro and it does a stellar job day or night, cleans up after 2 Australian shepherds that shed 24/7, avoids cords, tangles or any need for intervention. It vacuums well, it mops even better.”

“We have 2 Eufy S1 Pro Omni - we have a cat, dog and 2 adults. House is 3.5K sqft with 75% travertine and the rest carpet. Obstacle avoidance is awesome. Only thing we do is pick-up as much as we can to maximize the area it can clean otherwise it will just avoid things left on the floor. Mopping is its forte and our floors have never been so spotless. One of the robots is in the bedroom wing and runs during the day. As this is a low traffic area, we only run it once a week or as needed if we have quests. The other unit is in the main traffic/use area (kitchen, family room, dining nook, laundry, office) and it runs at night, 3 times a week. I highly recommend the S1 and later probably the new S2 once it has time to mature, have some usage miles on it in the real world, and benefit from a few firmware updates.”

“Some observations: A number of robots advertise a headlight of sorts for night cleaning. I would recommend one of these. Other models advertise that they don't need visible light, but I would be skeptical. Obstacle avoidance tends to be a feature where you get what you pay for. Dreame, Narwal, and Eufy seem to have better obstacle avoidance than other brands, though I would still check reviews to be sure. You're almost certainly going to do better with a newer model for longevity than your Roomba. Until last year, iRobot robots were known for poor navigation and poor efficency due to their lack of LIDAR. Any newer robot with some form of LIDAR will almost certainly do better. That said, 4000 square feet is huge. Look for the biggest battery you can find. Averages these days are around 5000 milli-amp-hours (mAh), which for you should be considered a lower bound. Also, you might look at Ecovacs models with their PowerBoost feature; it fast recharges the battery during routine stops for mop washing and the like, which both extends the cleaning time for the first cleaning and reduces the downtime for the inevitable recharge. Pretty much all robots these days have a quiet mode of some kind. Mops have come a long way since your Braava. Many have single flat pads on the rear half of the robot; these are not very good. An exception is Roborock's flat pads that vibrate. Generally, you'll want to stick with either two round-ish spinning pads on the back, or a roller-style mop. (I include robots like the Narwal Flow in this category, with more of a flat track than a round roller.) Each kind has advantages and disadvantages, so you'll want to look closely to see what you prefer. Nearly all self-empty stations will let you ignore the dustbin for at least a month at a time. I've replaced the bag in my Eufy S1 Pro three times since I bought it a year and three months ago. Cleaning the filter and dustbin on the robot is still important, though, so you'll want to check how often the vendor recommends doing that. Note that bagless vacuums are the norm today, but bagless self-empty stations for robots have drawbacks that you should be aware of; since the bag acts as a filter, bagless models need regular filter maintenance on the dock as well as the robot. You mention water hook-ups. A few models from Roborock, Dreame, Eufy, Narwal, and SwitchBot support direct water lines for both filling and emptying. In some cases, the vendor makes special models that support the lines; in others, the vendor sells a water hook-up kit. I would be skeptical of third-party kits, but kits designed by the vendor for the vendor's robots should be fine. Everyone seems to be recommending the robot they like/have. That's fine, but don't let it confuse or overwhelm you. In particular, I wouldn't buy a robot that hasn't been on the market for at least a few months, and that has few to no independent reviews. Most robots have problems when first released, which the influencers and paid reviews won't tell you about.”

“We have 2 large dogs -- just got the Eufy L60 that self empties. No mop, but I'm not ready for that yet. Definitely get something with about 5000 units of suction. It was about 225.00,”

“Eufy l60”

“Eufy l60”

“I have a Eufy S1. Absolutely love it. Vacuums and mops my floors very well”

“Eufy c28 has been great for me”

“Eufy S1 and a E25 upstairs Mops and vacuums. Life changing with 2 corgis S1 is hardwired to a drain and water line so I rarely have to service it”

“I've had several Roborocks through the years, but Thor, Vacuum of Thunder (S8 MaxV Ultra) was recently renamed to Disappointment. He won't empty the mop water nor wash the mop. He pretends like he can't dock, although he can dock just fine to empty the dust bin. Now that by itself is no biggie. I get it...things break. These are the two reasons I'll never buy another Roborock: The mechanical rolling wheel broke. Roborock wouldn't just let me buy another. They wanted $150 plus shipping to mail the whole robot in. The wheel is kept in place by TWO SCREWS. I ordered the part off eBay for $15 and replaced it myself. The stupid thing broadcasts its own 2.4 gHz wifi network constantly, even though it's joined to mine. It follows the channel of my own 2.4 gHz network when I switch my channel. I think I'm going for Eufy next. But I'll buy it through Costco this time.”

“Eufy x10 Pro Omni. Does an excellent job cleaning, settings are highly customizable & easy to use. Only complaint (true of all of these) is lack of direct hookup to water and drainage. Manually emptying the dirty water bucket is a chore, but worth it if (like me) you hate vacuuming & can afford to have a robot do it while you’re at work.”

“We use the Eufy X10 Pro. We have 2 of them upstairs and downstairs and they are brilliant. We do have to purchase new bags often and replace the brushes so the cost is more than just a standard vacuum but we have 3 dogs and 2 cats and it’s brilliant, majority of it is hard floor so mopping is great too. The downside the Eufy integration even with homebridge is difficult and when you succeed is pants”

“Have had MOVA, Roborock, and Eufy. Love the Eufy E25 on my main floor, that’s who I’m going with whenever my Roborock dies.”

“Eufy x10 omni”

“I bought a refurbished Eufy E28. I haven’t had it long but so far it’s doing a great job.”

“I just got eufy l60 with the self emptying station and I love it. Pretty easy to use. Haven’t used it too much but a few times that I did the hair didn’t tangle into the brush and that was what I was most worried about. It just goes to it’s station, cuts and removes the hair from the brush and then empties into the station. And it’s in your budget.”

“I don’t have experience with eufy robot vacuums but they make top notch stuff. I have 3 of their cameras and they work amazing. I definitely plan on getting more. I currently have the shark IQ 2-1 with detachable mop. I love it so far, I have 2 cats who she’d like crazy and I’m always amazed by how much hair that thing picks up Less than 100 on walmart right now: https://www.walmart.com/ip/2844894680?sid=90d0a03b-e478-43c8-9d2d-01ae53f1ebab”

“Eufy Omni c20 is handling our dogs' long hair well, and we are historically death to vacuums because of all the fur on the floor. The hair/roller comb works brilliantly, and after the first few days I haven't had to manually clean the roller except occasionally pull hair off the ends of it (and the end caps come off so it's super easy). Mop is great for muddy paws - so happy to have clean floors - but you don't need to use it and it can run as vac only.”

“Don't get the roborock q7 s + I'm trying the Euphy X8 Pro. Just got it yesterday. It did a good job for the first run, but I see potential of the brush getting clogged fast. I have an Australian Shepherd and an Italian wife with BIG hair. This will be a challenge.”

“I've had mine about 2 weeks. It's keeping up with my 3 really well! It even cleans the dried shar pei slobber!”

“I love our Eufy X10 Pro Omni! We have 5 dogs, a d this robot dies amazing. Feel free to use this referral code to check it out. https://share.eufylife.com/v1/shopping/s/g/Pe_CtWDwq”

“Roborock is best for pet hair, and the eufi S1 is best for mopping floors. Eify s1 pro is okay with pet hair, i have one, but I've seen reviews where the robo is better.”

“A quick update as promised about my findings with the Eufy pro s1. Quality of build between the Dreame and this is night and day. The Eufy is built extremely well. To keep it short. Every review you watch or read about the s1 pro is right. Mopping is excellent, the vacuum needs more thought in the design department and personally I think it needs more power (maybe up to the 10k some competition has) and it would benefit from a tricut brush. Apart from that. Eufy is a keeper and we will be selling the new L20 ultra when it returns.”

“I probably will get laughed at for what i have because its old - ive got a eufy lr30 with a wee empty station. I have carpets and hard floors and a very sheddy long haired cat, and 2 kids & a great dane. It does a really fantastic job twice a day, and ive only had to run the big hoover round twice since i got it :)”

“I really didn't like the l60, but have the x8 and it works really well considering all the hair in the house. I don't have the dock so don't know if that would make a difference.”

“Eufy X10 Omni has worked very well for two years. A month after the warranty expired it developed a left wheel error that would not clear. Customer service said to send it in and they would look at it for free but no guarantee it could be fixed. They were very responsive via email, checking in to see if I sent it, etc. This week they emailed to say they were able to fix it and it’s on its way back to me. I am very excited to get it back because who knew vacuuming your own house would be such a chore? I just do not have time to do that everyday. This level of service seems like a one-off that never happens these days.”

“Eufy S2 Hydrojet is superb”

“I love my E28”

“I disagree with his assessment of roller mops, that the problems he saw with streaks and dirty water drops are inherent to the design of roller mops. His analogy with a windshield wiper doesn't hold up. With the robots, it's not the floor being scraped, leaving streaks to the sides on the floor, but rather the rollers themselve. I for one have an Eufy S1 Pro and don't get any streaks and have encountered single drops being left behind on just a few occasions after more than a year of use. Though there have been some reports from the community of dirty water drops left behind in the beginning, Eufy has addressed this since by redesigning and increasing the size of the catch tray behind the roller mop scraper.”

“How'd you miss the Eufy S2? I've owned all the brands and finally landed on Eufy”

“Same here. Only issues are sometimes I get mud spots if I don't clean the dirty water tray after a lot of dirt coming in the house, and the new app sucks.”

“We have an Eufy L60 that cost about £150, it's great. We haven't touched the full size vacuum in nearly 2 years. We got it to see how well it would work out and I can't imagine why id want one worth 10x the price.”

“We have the Eufy Omni C20 and we're more than happy with it, we have it for about a year now. It also mops btw, as a nice bonus.”

“The S1 Pros are on sale these days. They have a new model coming out. We just bought one, and it’s doing a great job….”

“Got an S1 Pro that I love. Does a great job mopping and vacuuming”

“All I gotta say to this if Eufy has unbelievable customer service so I will continue to buy their products.”

“I have a Eufy X10 and recently got the E25 which is the same as the E28 just without the detachable cleaner. Since we have all hardwood and no carpets and minimal rugs for allergy sake, it was the best one for us but even if you have carpet it should be great. I like the roller mop of the e25 over the spinning round pads of the x10 but one is upstairs and one is downstairs. I'd recommend Eufy all day.”

“If having the best mopping performance is one of your main goals then e28. If you want the best balance of performance and reliability with great suction power, Saros 10r . If you’re not in a rush, wait for Roborock or Dreame to release a roller or tack mop option. I couldn’t bring myself to spend that much on a device with spin mops. Just save the money and get a Mova p50 pro ultra or Dreame l40 ultra in that case. The roomba shouldn’t even be on your list.”

“The S1 Pros are on sale these days. They have a new model coming out. We just bought one, and it’s doing a great job….”

“After my experience with Eufy’s warranty process, Eufy is on my “never buy again” list of brands. :(”

“Same. I’m 100% convinced they sent my robot an update one week after the warranty expiration. It randomly just couldn’t find its base anymore and there was “nothing they could do for me”. I COULD however send them the almost $2000 robot, and they would send me a shitty $300 robot as a trade. The shitty robot sucks and they definitely bricked my S2 so they could resell it. Scam.”

“Returned my Eufy S2 because of how unreliable it was. It was brilliant when it worked, I was very happy with it considering I have a dog and a cat and tiled floors.”

“yeah a few newer ones have the mop extender style now, not just dreame. tried eufy, looked at dreame, wasn’t blown away long term. ended up switching to a mova and the mopping’s been more consistent for me, less streaky on tiles. not perfect obviously, but solid for daily runs. under $800 you’ve got decent options tbh”

“Not the Eufy x10 Pro Omni. Purchased mine as an early release. I really think we were just the final testing bc I've had nothing but issues. It'll completely ignore parts of the map because it thinks there is something there, even after deleting the map multiple times. Replaced the water tanks because of leaks. Not as high end as the price tag would elude.”

“This. I had a Roborock and after it died in combat I replaced it with a Eufy that doesn’t clean as well.”

“Is it reliable? I’m in the process of returning my C20. It was amazing when it worked but it kept running into errors and getting stuck in one place (just middle of the floor with no obstacles) and running out of charge.”

“unfortunately I'd say the L60 robot itself is an absolute no go for human hair of maybe shoulder length. I have to keep replacing the roller brush, even though I do a full clean (taking the brush apart and putting it back together) every week with just around 2 hours of use time. It's getting a little ridiculous if I'm honest..”

“My eufy e25 have issue returning home after mopping right after the first use. I called them and they said they will ship the new replacement and send me email for new replacement details and label for old defective in 15 minutes. I waited few hours but still did not receive any email. Then I messaged them in the live chat of the app. Representative there said I have to shipped them back before they sent me a new one. I am so confused and told them what call agent told me about. Right now, they said to me they don’t recall any conversation with call agent. They will talk to call agent and email me back the process in 24 hours. I am still waiting the email. So frustrated 😭”

“I'm all tile floors my eufy x8 crapped out after 3 years.. Is this a good choice.. 1 level only don't care about mopping”

“Eufy bad.”

“Stay away from Ecovacs. I have the x12 omnicyclone. Only had it since May and already kicked it out of the house. The roller mop smelled all the time. The technology on the roller mop is not there yet. Had the Eufy with the roller mop before that and same thing. Smelled. I just got a mova v50. Out of the box it didn't work properly. The base would not recognize that a dirty water tank was installed. Just got another one to try today. Went away from the roller mops.”

“I had a eufy s1 pro Omni as well and I really think it specifically was just designed poorly. A little plastic piece broke on mine and made it obsolete.”

“Have had both, L60 with SES and Q5 max+, the Q5 takes the win in terms of everything. The addition of the duo-roller to the Q5 (that used to be patented by roombas) sealed the deal. Returned the L60 today.”

“I got the eufy model with the hair cutting base and it’s stopped working after a month because the blade is jammed :(”

“I'm experiencing a problem with a similar result for a the Eufy S1 Pro. Paid $1300 for a vacuum that dies just under two years and the custom service is basically saying. "Hey, it was only warrantied for one year..." They are no offering repair service. I wouldn't recommend Eufy to anyone because of this”

“I've been replacing my robot vacuums every month or so in the past 8 months due to all the issues it faces, trust me, dreame roborock and Eufy are by far the worse with quality control. I am pleased to say that it's been 2 months with my Ecovacs x11 omni cyclone and no major issues or fault yet! 🤞🏼 I dislike the fact that you cannot easily clean the roller mop housing and it needs weekly maintenance. The fucking side brush breaks like there's no tomorrow , thank god for AliExpress but it is definitely some form of design errors, but it's not as bad as others I've had. Otherwise everything else had been great, no more bag replacements too. 🤞🏼🤞🏼🤞🏼🤞🏼🤞🏼 PS: it is much slower at cleaning than most I've owned BUT it cleans well and it has that powerboost charging. ✌🏼”

“I have a roborock qrevo something, which came out earlier this year. I had a eufy which I sent back are couple of months. The roborock does it's job well. What's been a learning curve is the maintenance of the dock itself . Like change the dock water, refill water and recently the storage of the dust collection bag. They are all still five min total compared to the one hour I'll need to clean my living room and kitchen.”

“My Eufy S2 was about a week outside of warranty when it all of a sudden couldn’t find the base anymore. They sent me a way cheaper model if I send them the now non working model. I’m 100% sure they sent an update to get it to stop working, so that people will send them back and they can resell them refurbished. I didn’t have much choice in the matter. The cheaper eufy they sent sucks. Scam artists.”

“Eufy has AWFUL support even when under warranty. My five month old robot died and they basically told me they would just give me 50% refund”

“Yeah I bought a eufy E25 only for the base to have a communication error with the vacuum one month after the warranty expired. I can try getting it repaired for a maybe fix. Or I can buy a whole new one for $800….”

“easy peasy. its beteen the saros and dreame, the roomba is laughable, and the e28 has a lot of errors. I prefer the Saros.”

“Don't by Eufy. They've had massive security issues and tried to cover it up”

“The Eufy s2 only scored a 2.80 in the mopping score. The Narwal flow 2 also scored pretty poorly at 2.66 (however. apparently there was a software update that was not installed prior to testing). I was in a very similar situation to you where I was looking for the absolute best mopping robot with no budget (check my prior posts). I have a mostly tile home with a kitchen that easily shows stains. I settled on the Mova z60 ultra. I believe it is third on vacuum wars (3.66) behind the T90 pro Omni (3.90). Since everyone is recommending the flow 2 I’ll just tell you why I picked this over the flow. Compared to the flow 2 The Z60 has a higher downward pressure (12N vs 17N I believe) and it rotates the mop 30rpm faster. The flow 2 mops with 60 degrees hot water but once the water actually reaches the floor I believe it would be cold anyway. Whilst specs are not everything my experience with the z60 has been very good. Compared to my old Z50 which has the same track mop as the flow 2 with higher pressure (18N) and 30 degree mopping the Z60 performs significantly better. Maybe the roller (instead of track) mop is just more effective at removing stains? Whilst I may be inherently biased towards the Z60, my decision was primarily based upon reviews and experiences with the Mova Z50. If I were you I would get either a z60 ultra (or the newer z70 ultra) or the T90 pro Omni. If you live in a country with good consumer protection laws I wouldn’t bother researching too much as it drove me absolutely crazy sorting through all of the paid reviews. Just try one of them out.”

“I was just in your boat last week.Super stuck between the NARWAL Flow 2 and Eufy S2.The Flow 2’s mopping has been great so far!”

“Idk. I only have a cheap Roomba that’s dumb. It works fine but I’ll probably upgrade it soon Eufy, Roborock, and Roomba are the big players”

“Remember roller mops require more maintenance and don't do as well to get under cabinets if they don't swing out and from what I'm understanding they don't get under as well because of the plastic casing.. did have e25 eufy but sent back (Amazon doesn't give you your money back right away) .. just FYI.. I've been chatting with somebody that works on these robots and says the pads are going to be the lower maintenance of the two.. and I am not unhappy with my current model freo z ultra.. not real thrilled with the vacuuming of it I preferred dreamies a little bit more and eufy e25 was better at vacuuming.. and if you have lvp which I do which is expensive you need it to have less water on the floor and it can't be real hot or you can ruin your floors and I paid a lot of money for my floors!”

“I have it for a few months and I find the hair cutting function... not perfect. I still need to manually cut the hair around the brush after every 2-3 runs.”

“I have a couple of the older or really low end ones and wouldn't really recommend as someone's first vacuum robot because they're all missing some feature or built to a price point with major compromises. Its not worth buying something you can't just trust to do the job and ultimately won't use. I'd put all the current sub $250 robots in this category. There are several Dreame/Mova models that use the Tricut brush (add on) and that's great for a pet household and may push you to the lowest really good price point. Other newer technology by other brands to avoid hair wrap around the main rollers - like having multiple rollers work well too. Modern equivalent of what I have with daily and sometimes multiple route a day use. Eufy 11S - low price bounce navigation robot. I have a 7 year old model and parts are really cheap to keep it operating but it doesn't clean all that well. Using in a low traffic area and still requires daily emptying. Dreame D20 Air Plus - current sub $200 robot. Good vacuum and self emptying into large bag. Obstacle avoidance okay but not great. Not a passable mop. Vacuum very susceptible for hair wrap though, and for that reason hasn't been great in our pet household. Good, but still have to interact with it routinely to clear the roller. This is a daily interaction for me currently as well. Mova P10 Pro Ultra - $350 range robot. Tricut brush available in generic brand for another $20. This is the lowest price point for something that just works without interaction in my opinion. Base station vacuum bag is relatively small for a pet owner with a lot of carpet, but the robot will go without interaction for a week or more with no interaction. Mopping works well. Obstacle avoidance great. I do really like the Dreame/Mova integration with Home Assistant and ultimately that's probably what will keep me with their robots for any future purchases. Its been nice to automate sweeping the litter box area when cats clear out for instance.”

“I have a Dreame L10S Ultra. the only other robovac that I had was an old eufy that didn't have a base. I really like the Dreame. it mops and vacs, but doesn't mop super well. it's good enough to keep it looking nice but I definitely need to manually mop like once a month or something”

“I love iRobot but it might be worth looking at the Eufy L60 or the roborock Qrevo curv”

“FWIW I have an L60 SES that I bought in May 2024 because we have a border collie cross and our last Eufy would get pet hair jammed up in the spindle ends of the roller and also the caster wheel axle. The cutting blade does help tremendously, but we still deal with rollers getting clogged with hair at the ends quite badly. The roller is replaceable but the cost adds up of course. We'll clean each one a couple times until the hair is making it difficult to turn even after cleaning. And the caster wheel does not roll at all at this point because the axle gets jammed with hair. Honestly it seems like that component was specifically designed to gather long pet hair. I can remove the caster, disassemble and completely clear it. By the time one day passes, it is completely immobilized again. This does not appear to affect the vacuum's operation at all though. HOWEVER the other day it ended the run right near the SES unit. I picked it up and manually placed it on the charging pad. Nothing. It doesn't come on or begin charging. I verified the base has power. The robovac is just dead. I'm considering taking it apart, checking the battery, etc. but I'm also researching other options.”

“I'm testing out the T90 pro currently alongside my eufy omni s1 pro and so far I would say it is a good value for the price but it is also worse in pretty much every regard. It is constantly doing voice narration about its actions, it has to return to the base station frequently (more voice narration), it uses about 3x as much water and takes 50% longer to clean the same area, and the sound of the vacuum running and robot moving are both more annoying and higher pitch. For the level of water usage it requires it needed to have a much bigger water tank in the dock. My eufy dock's water tank only needed to be refilled once every 3 mopping cycles whereas for the T90 pro I have to refill it after every mopping cycle. I haven't been testing it long enough to have any assessment on long term reliability but the eufy omni s1 pro is very unreliable and breaks about every 6 months which is the only reason why I'm looking into other robot vacuums since otherwise it has been excellent.”

“I like my Eufy S1 but it loses track of where it is occasionally and likes to randomly delete the maps when you move the robot to a different floor. Support is useless and just tells you "idk bro just remap".”

“Lots of great feedback already so I'll just add my 2 cents: None are long lasting, or reliable for the price point. Any other gadget that costs that amount you'd expect many years of service with no issues. Go to any of these manufacturers forums on Reddit and they will be filled with users discussing issues. So go into it assuming you will need to return it for repairs, or deal with error codes and potentially for it to die 3 days after the warranty period ends. I love mine (Eufy S1 Pro), but it's been back for repairs 4 times in 2 years and that's not uncommon.”

“Does the Mova user experience live up to the hype? I'm considering getting one for my next. I've had a Eufy L50 for several years and it's decent for what I paid, but it definitely has a lot of bugs with the software and if I was spending $300+ then I would expect less issues. Also had a Eufy X10 that was returned within the week it had so many issues.”

“I second the roborock Q5 pro recommendation. I started off trying a Eufy L50 because I was able to pick it up from Walmart, it did great at everything besides getting dog hair out of my rugs. The Q5 pro does everything just a little bit better than the L50 in my opinion and I paid $50 less for it. I was somewhat shocked at how much better it was at getting hair out of my cheap door mat type rugs. I'd get the Q5 pro + (the + comes with SES) if I was you, you have over double the space as me.”

“Interesting. Our Eufy S1 pro died within under two years but legal warranty is 2 years so we very lucky in the end and were able to get a satisfying solution”

“I’m in the market now for a mop/vacuum robot. My last vac was the roborock s7 and it honestly was so dang helpful. We have pets and a toddler and the extra daily vac run made it feel so much more manageable keeping a 3k sqft home clean. Now in a new home and we need mop functionality too. I’m willing to drop $1k+ if it works. I’m checking out the roborock, eufy and mova…but honestly don’t know what to try. I get they aren’t perfect. Anything that actually helps is worth the money. Especially when cleaners here cost $400-$900 per cleaning.”